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AS ISO/IEC 30105.5:2017
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  • AS ISO/IEC 30105.5:2017

AS ISO/IEC 30105.5:2017

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Information technology - IT Enabled Services-Business Process Outsourcing (ITES-BPO) lifecycle processes, Part 5: Guidelines

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Provides guidance on the application of the process assessment model, how to strategically leverage the assessment and then how to use it in the context of an improvement programme for an ITES-BPO organization. See more

R00001973
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